Terms
Simple ordering terms.
Last updated 25 August 2026.
Who you order from
Orders are supplied by Olive Oven, Westhill.
Placing an order
Check the items, options, order method, address and total before submitting. We may contact you if an item is unavailable or information needs clarification. An order is accepted when we confirm it for preparation; online orders are not sent to the kitchen until payment is confirmed.
Prices and payment
Prices are shown in pounds sterling. The basket and checkout show item charges, delivery charges, service charges and discounts before payment. Available payment methods depend on whether you choose delivery or collection.
Food, allergens and availability
Food is prepared to order and appearance may vary from photographs. Ingredients and availability can change. Allergen signs are a guide, not a guarantee against cross-contact; call 01224 081472 before ordering if an allergy or intolerance is involved.
Delivery and collection
Quoted times are estimates. We may be delayed by demand, traffic, weather or circumstances outside our reasonable control. You are responsible for providing a complete delivery address, working phone number and access instructions.
Problems and cancellations
See our customer information for changes, cancellations, refunds and complaints. Nothing in these terms limits rights that cannot legally be limited.
Law
These terms are governed by Scots law. Scottish courts will have jurisdiction, except where consumer law gives you the right to bring a claim elsewhere in the UK.