Customer information
Ordering from Olive Oven.
The practical information you may need before placing an order.
Contact and business details
Call 01224 081472 or email oliveovenwesthill@gmail.com for order help, allergy questions or complaints.
Shop: Unit 5, Westhill Shopping Centre, Old Skene Road, Westhill, AB32 6RL.
Delivery and collection
Available order methods, delivery areas, charges and estimated times are shown before checkout. Times are estimates and may change because of demand, traffic or weather. Please check your address, postcode and phone number carefully.
Changes, cancellations and refunds
Call us immediately if you need to change or cancel an order. Once made-to-order or perishable food preparation has started, a change-of-mind cancellation may not be possible.
If anything is missing, incorrect, damaged, unsafe or not as described, contact us promptly so we can investigate and offer an appropriate replacement or refund. Approved card refunds are returned to the original payment method; bank processing times can vary. Your statutory rights are not affected.
Allergens
Allergen signs are shown with menu items, but shared kitchens and equipment mean cross-contact may be possible. If you or the person eating has an allergy or intolerance, call 01224 081472 before ordering.